Watch Care

To ensure your watch provides complete satisfaction for many years to come, please follow the instructions listed below:

  • Avoid any impact that might damage your watch or affect its running.
  • Avoid exposing your watch to extreme temperatures.
  • Avoid leaving your watch exposed to sunlight for prolonged periods.
  • Avoid direct contact with solvents, detergents, perfumes or any chemicals, since they may damage your watch’s components.
  • Make sure that the crown is always pushed back into the normal running position, to prevent moisture, water or dust penetrating into the case.
  • Never operate the crown or chronograph push-buttons when the watch is wet or underwater to prevent water penetrating into the case.
  • Use soapy water or soft cloth for cleaning metal bracelets. Rinse with clean water to eliminate washing residue. Never use cleaning or polishing agents.
  • Always rinse your watch in lukewarm water after use in a saline or chlorinated environment (sea water, swimming pool).
Leather Strap
  • Leather strap is vulnerable to discoloration and deterioration from moisture, sweat and direct sunlight.
  • Use a soft dry cloth to wipe off moisture and sweat as soon as possible after use
  • Please take care when wearing a watch with light-colored leather strap, as dirt is likely to show up easily.
  • Refrain from using it while bathing, swimming, or water-related activities.
  • Avoid using or placing sharp objects on leather watch strap. Leather may be durable, but not accident or damage proof.
  • Avoid prolonged exposure to sunlight or strong light to prevent the color from fading.
  • Avoid contact with greasy substances, cosmetic products and perfumes.
  • Take off your watch when performing some menial work and avoid potential corrosive stains.
  • Avoid wearing it tightly. Always leave enough space so that you can fit at least one finger between the watch strap and your skin. This helps air circulation and lets moisture evaporate more effectively.

The life span of a strap depends on your care and wearing habits as well as the climate in which you live.

Rubber strap

As the watch strap touches the skin directly on the user’s wrist, it can become soiled easily with perspiration or excess oil. Users of watches are many times not aware of the necessity of keeping the watch case and strap clean. Perspiration, salt water or oil absorbed by a rubber strap, which can cause it to crack and then break.

To extend the life of the rubber watch strap, periodic cleaning of the rubber strap is recommended.

  • Using a soft toothbrush and a mild dish detergent and water, thoroughly cleanse the inside and outside of the strap.
  • Completely rinse off any soap residue and then thoroughly dry the strap. If you expose your strap to salt water, be sure to rinse it with clear water as soon as possible.
Stainless steel bracelet
  • Moisture, sweat or soil will cause rust even on a stainless steel bracelet band if they are left for a long time.
  • Wire off moisture, sweat or soil with a soft cloth as soon as possible after use.
  • To clean the soil around the joint gaps of the band, wipe it out in water and then brush it off with a soft toothbrush. (Protect the watch body from water splashes by wrapping it up in plastic wrap etc.) Remove the remaining water with dry cloth.
  • If bracelet has rust, pins may poke out or drop out, and the watch case may fall off the bracelet, or clasp may no open.
  • If a pin is poking out, personal injury may result. In such as case, refrain from using the watch and request for repair.
  • Avoid using chemicals such as benzene or thinner when cleaning your timepiece.

The metals used for watchbands vary from stainless steel, silver, gold and others. All of these metals have a high resistance to rust. Among these metals, stainless steel is used much more in quantity than other metals due to its high workability and durability, along with its beautiful look. However, these fine properties of stainless steel are not effective unless it is used correctly.

Please remember to keep your watchband clean at all times and in a well-ventilated spot whenever possible.

Where to store my watch?

Storing timepieces in watch boxes protects the watches from scratches and the elements when you aren’t wearing them. They have padded interiors and slots designed just for watches. All of your watches are valuable to you, so give them the protection they deserve, and they will last for years.

You can store it in a safe, if it is reasonably dust free.

If the storage periods is more than a year, you should have the batteries removed by a watch repairman. Dead batteries might leak and could cause severe damage to the watch movement.

Places to avoid
  • Near to cosmetics such as polish remover, bug repellent, thinners
  • Places with long exposure to temperature below 5 Celsius
  • Places with long exposure to temperature above 35 Celsius
  • Places with high humidity
  • Places with strong magnetism or static electricity
  • Places with strong vibrations
How do I know if my watch is water resistant?

All U2Timewear comes with 3ATM.

Suitable

NOT Suitable

Splash/ rain resistant, perspirationSwimming, snorkeling, bathing, water related work and fishing & diving
Can I wear my watch in the shower?

We advise you to take your water-resistant watch off when showering. Cleaning products including soaps, shampoos, shower gel might damage the seals in your watch. Certain chemical solvents, such as petrol or gasoline and acetone can have such a drastic effect on seals that your watch is no longer water-resistant. Water might also shorten the life of leather straps, and should be avoided to take into the shower.

How often should I service my watch?

Every 2 to 3 years. Please contact your nearest Service Centre for the service.

My watch’s date changed at 12 o’clock soon. How do I adjust the date?

Please advance your watch’s hour hand by 12 hours

What are the Watch movement origins?

All U2Timewear comes with quartz movement unless it is stated otherwise. Most watch movements are designed and manufactured in Switzerland, Japan or China.

Quartz movement is an extremely reliable timekeeper; it is also cost effective for both the manufacturer and the consumer. The most affordable watches have quartz movement.

Quartz movement is powered by a battery. It is called quartz movement because the battery works in combination with a quartz crystal. The battery passes an electric current through the crystal to keep it oscillating at over 32,000 vibrations per second. This vibrating crystal drives a step motor that moves the watch hands at a constant rate to keep time accurately. A good quartz movement is accurate to within 0.5-2 seconds per day. On average, the battery needs to be changed every one and a half years.

The greatest advantage of the quartz watch, other than its relative affordability, is the fact that the movement needs no winding to keep it working. Quartz movement watches also require fewer time adjustments and less maintenance than mechanical watches. The gears of a quartz watch rarely, if ever, need lubricating.