FAQ

If you can’t find your answer here, please contact customer service at [email protected]

GENERAL

What does U2Timewear stands for?

U2 Timewear is all about wearing your heart out on your sleeves. A freedom of expression. A liberation of self.

Everytime’s a good time. Every hour’s a happy hour. You stand out from the rest. Stand up for a cause. Keep it real. Embracing the dark, with the light. The yin with the yang. Unafraid of colours, at once bold, strong, elegant, magnetic.

U2 Timewear. Just so you.

I don’t know how to buy things online!

Here we will show you a quick and simple guide of steps from register till make payment.

  1. Register an account as a user at u2timewear.com
  2. Shop in the website
  3. Add to cart the desire item(s)
  4. Check out the shopping cart
  5. Check the desired item quantity or other detail
  6. Click “Checkout now” for your shopping cart
  7. Fill up shipping information and click “Add new address”
  8. Choose the payment method
  9. Apply if ANY promotion/voucher code OR credits OR balance
  10. Check out order
  11. Get the order ID
  12. Make payment

PAYMENT

How to make payment?

Curently U2Timewear is using paypal for it’s payment gateway.

SHIPPING

Please refer to our shipping policy here

ORDER

How can I check the status of my order(s)?

Please check in “Order”. After your order is posted out, your Order status will change from “Paid” to “Posted” with a courier company tracking number attached. ( with link )

RETURN

Please refer to our return policy here.

WATCH

Warranty

All U2Timewear comes with 1 year manufacturer warranty which covers for any manufacturing defects but does not include any wear and tear.

Sizes

For leather and rubber strap watches, it can cater for sizes between X and Xcm.

For bracelet watches, please state the sizes in the remarks so that we could adjust it to your size before we deliver it to you. You could also go to any service center to adjust the size to fit you.

Please refer to the diagram below to know your size.

Engraving services

Every purchase is eligible for engraving services, please state the engraving message in the appropriate field and we would engrave the text at the back of the watch